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Abuse of seniors is a major societal issue. Abuse means an action, or deliberate behaviour, by a person (s) in a position of trust, such as an adult child, family member, friend or care giver, that causes an adult: Physical, emotional or mental harm; and/or ...

The right to a clean environment is fundamental. It is both dependent upon and a precondition to a number of other human rights, including civil, political, economic, social, and cultural rights. For example, the preservation, conservation, and restoration of the environment are necessary for the...

Confidentiality is the moral, ethical, legal, professional and employment obligation to protect the information entrusted to us Includes anything we learn about the service users during care visit, including information on the service user’s hospital chart, any information shared verbally, and any electronic information Privacy is the...

Every service user has the right to, participates fully in the development, implementation, review and revision of his or her plan of care, give or refuse consent to any treatment, care or services for which his or her consent is required by law and to...

In health care there is a complex interaction between provider and service users; this remains at the very core of the healing process and has always had a pronounced impact on service user's health and recovery. The complexity and management of this interaction has historically distinguished...

Every service user has the right to be informed in writing of any law, rule or policy affecting services provided to the service user and of the procedures for initiating complaints. The right to health information is one of a set of internationally agreed human rights...

All service users have the right to refuse medication or care. At home or in the hospital, service users taking medications have the right to refuse medications. If you tell us you don’t want to take something, we simply dispose of the medication and call the...

The provider of your care must have enough suitably qualified, competent and experienced staff to make sure they can meet these standards. Their staff must be given the support, training and supervision they need to help them do their job....