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Complaints |
40741
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Complaints

Project Description

There is no disputing the relevance that an effective complaints handling system can have to revealing both actual or potential incidents of concern and the information that can be ascertained from complaints data cannot be underestimated. It would be reasonable to a continue to show  commitment towards giving service users the opportunity to voice their concerns before the issue develops into a complaint.

Therefore, every service user has the right to express their dissatisfaction and such expression must be reported by all staff.

Project Details
Category

Documentary, Nature

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